How To Fix CRM_ORGMAN090 - Sales area &1 &2 &3 is not permitted for transaction type &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 090

• Message text: Sales area &1 &2 &3 is not permitted for transaction type &4

What causes this issue?

Transaction type &V4& cannot be used in connection with certain sales
areas. Sales area &V1& &V2& &V3& is not permitted for this transaction
type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to allow this transaction type to use the sales area,
complete the following Customizing step:<DS:SIMG.CRMV_SAREA_PROCT>Edit
Assignment of Transaction Types to Sales Areas</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN090 - Sales area &1 &2 &3 is not permitted for transaction type &4 ?

  The SAP error message CRM_ORGMAN090 indicates that the sales area specified in the transaction is not permitted for the given transaction type. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is a mismatch between the sales area configuration and the transaction type being used.
  Cause:
  
  Sales Area Configuration: The sales area (which consists of the combination of sales organization, distribution channel, and division) is not defined or not allowed for the specific transaction type in the system.
  Transaction Type Settings: The transaction type may not be configured to allow the specified sales area.
  Master Data Issues: The customer or product master data may not be set up correctly to support the sales area in question.
  Authorization Issues: The user may not have the necessary authorizations to use the specified sales area with the transaction type.
  
  Solution:
  
  
  Check Sales Area Configuration:
  
  Go to the configuration settings in SAP and verify that the sales area is correctly defined for the transaction type you are trying to use.
  Ensure that the sales organization, distribution channel, and division are correctly set up.
  
  
  
  Review Transaction Type Settings:
  
  Check the settings for the transaction type in the customizing settings (SPRO) to ensure that the sales area is permitted.
  Navigate to the relevant configuration path in SAP to review the allowed sales areas for the transaction type.
  
  
  
  Verify Master Data:
  
  Check the customer and product master data to ensure they are correctly assigned to the sales area in question.
  Make sure that the customer is assigned to the correct sales area in the customer master record.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform transactions in the specified sales area.
  Check the user roles and profiles to confirm that they include access to the relevant sales area.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on configuring sales areas and transaction types.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OVX5 (for transaction type configuration) or VD03 (to display customer master data) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.