How To Fix CRM_ORGMAN027 - Service technician group &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 027

• Message text: Service technician group &1 is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN027 - Service technician group &1 is not available ?

  The SAP error message CRM_ORGMAN027 indicates that the specified service technician group (in this case, represented by &1) is not available. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to assign a service technician group to a service order, activity, or similar object.
  Causes:
  
  Inactive Technician Group: The service technician group may be inactive or not properly configured in the system.
  Incorrect Group Assignment: The group may not be assigned to the relevant organizational unit or may not be valid for the specific transaction.
  Missing Master Data: The technician group may not exist in the system or may not have been created correctly.
  Authorization Issues: The user may not have the necessary authorizations to access or assign the specified technician group.
  
  Configuration Issues: There may be configuration issues in the CRM system that prevent the technician group from being recognized.
  
  Solutions:
  
  
  Check Technician Group Status:
  
  Go to the relevant transaction (e.g., CRMD_ORDER