How To Fix CRM_ORDPRP_I001 - Not all items could be copied.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDPRP_I - Messages for PRP

• Message number: 001

• Message text: Not all items could be copied.

What causes this issue?

The catalog contains incorrect data. Therefore, not all selected items
could be copied.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the data in the catalog.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDPRP_I001 - Not all items could be copied. ?

  The SAP error message CRM_ORDPRP_I001 ("Not all items could be copied") typically occurs in the context of copying or transferring items from one document to another in the SAP CRM (Customer Relationship Management) system. This error can arise during various processes, such as creating a sales order, service order, or any other document where items are being copied from a reference document.
  Causes:
  
  Item Status Issues: Some items in the source document may have a status that prevents them from being copied (e.g., items that are marked as deleted or blocked).
  Incompatible Item Types: The item types in the source document may not be compatible with the target document (e.g., trying to copy a service item to a sales order).
  Missing Required Data: Certain required fields or data may be missing in the target document that are necessary for the items to be copied.
  Custom Logic or Enhancements: Custom code or enhancements in the system may impose additional checks that prevent certain items from being copied.
  Configuration Issues: Incorrect configuration settings in the CRM system may lead to issues with item copying.
  
  Solutions:
  
  Check Item Status: Review the status of the items in the source document. Ensure that all items are active and not blocked or deleted.
  Verify Compatibility: Ensure that the item types in the source document are compatible with the target document. If necessary, adjust the item types or create a new document type that supports the items.
  Complete Required Fields: Make sure that all required fields in the target document are filled out correctly. This may include customer data, pricing information, or other relevant details.
  Review Custom Logic: If there are custom enhancements or user exits in place, review the logic to ensure it is not inadvertently preventing the copying of items.
  Consult Configuration: Check the configuration settings in the CRM system related to item copying and document types. Ensure that they are set up correctly to allow for the desired copying behavior.
  Error Log Review: Check the application log or error log for more detailed information about which specific items could not be copied and why.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER for managing orders or CRM_DNO_MONITOR for monitoring document flow.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation for CRM order management to understand the expected behavior and requirements for copying items between documents.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can analyze the specific configuration and customizations in your system.