How To Fix CRM_ORDERADM_I527 - Item &1 corresponds to item &2 in product, item category, campaign

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 527

• Message text: Item &1 corresponds to item &2 in product, item category, campaign

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I527 - Item &1 corresponds to item &2 in product, item category, campaign ?

  The SAP error message CRM_ORDERADM_I527 indicates that there is a mismatch or inconsistency between items in a sales order or a related document. Specifically, it suggests that the item you are trying to process (item &1) corresponds to another item (item &2) in terms of product, item category, or campaign. This can occur in various scenarios, such as when creating or modifying sales orders, quotations, or other CRM documents.
  Cause:
  
  Item Category Mismatch: The item category of the item being processed does not match the expected item category for the product or campaign.
  Product Configuration Issues: The product configuration may not align with the item being processed, leading to inconsistencies.
  Campaign Assignment: The item may be linked to a specific campaign, and the system is enforcing rules that require certain items to be associated with that campaign.
  Data Inconsistencies: There may be inconsistencies in the master data for the products or item categories involved.
  
  Solution:
  
  Check Item Categories: Verify that the item categories for both items are correct and consistent with the product and campaign requirements.
  Review Product Master Data: Ensure that the product master data is correctly configured and that there are no discrepancies between the items.
  Campaign Settings: If the items are part of a campaign, check the campaign settings to ensure that the items are correctly assigned and that the campaign rules are being followed.
  Adjust Document: If necessary, adjust the sales order or document to ensure that the items being processed are compatible with each other.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines related to item categories and product configurations.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_ORDERADM_I to view or modify the order details.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.