How To Fix CRM_ORDERADM_I523 - Substitute product for product &1 not yet selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 523

• Message text: Substitute product for product &1 not yet selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I523 - Substitute product for product &1 not yet selected ?

  The SAP error message CRM_ORDERADM_I523 indicates that a substitute product for a specified product has not yet been selected in the system. This typically occurs in the context of sales order processing or product management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Substitution Not Configured: The product in question does not have a defined substitute product in the system.
  Missing Master Data: The necessary master data for the product or its substitutes may not be maintained correctly.
  Business Rules: The business rules or settings for product substitution may not be activated or configured properly.
  User Action: The user may not have selected a substitute product when required.
  
  Solution:
  
  
  Check Product Master Data:
  
  Go to the product master data and verify if the substitute product is defined for the product in question.
  Ensure that the substitute product is active and available for use.
  
  
  
  Define Substitutes:
  
  If no substitute is defined, you can create a substitute product in the product master data. This can usually be done in transaction codes like MM02 (for material master) or through the CRM interface.
  
  
  
  Review Configuration:
  
  Check the configuration settings for product substitution in the SAP system. This may involve reviewing the relevant customizing settings in the SPRO transaction.
  Ensure that the substitution logic is correctly set up according to your business requirements.
  
  
  
  User Training:
  
  Ensure that users are trained on how to select substitute products when creating or processing orders.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to product substitution for additional guidance on how to set it up correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, MM02, or CRMD_ORDER for managing orders and product data.
  SAP Notes: Check for any SAP Notes related to this error message for potential bug fixes or additional guidance.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_ORDERADM_I523 and ensure that substitute products are properly configured and selected in your SAP CRM system.