How To Fix CRM_ORDERADM_I520 - The technical product type has not been set

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 520

• Message text: The technical product type has not been set

What causes this issue?

Technical product type is initial in the document item.

System Response

The item contains errors. .

How to fix this error?

This is an example of an internal error. If necessary, contact SAP.

Procedure for System Administrators

When entering the item, also set the technical type for the product.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I520 - The technical product type has not been set ?

  The SAP error message CRM_ORDERADM_I520 indicates that the technical product type has not been set for a specific product in the CRM system. This error typically arises when trying to create or process a sales order, service order, or any other transaction that requires a technical product type to be defined.
  Cause:
  
  Missing Technical Product Type: The product being referenced in the order does not have a technical product type assigned in the system.
  Configuration Issues: There may be issues in the configuration of the product master data, where the technical product type is not defined or incorrectly set.
  Data Inconsistency: The product data may be inconsistent or incomplete, leading to the absence of the required technical product type.
  
  Solution:
  
  
  Check Product Master Data:
  
  Go to the product master data in the SAP system (transaction code CRMD_ORDER or MM03 for material master).
  Verify if the technical product type is assigned to the product. If it is missing, you need to assign the appropriate technical product type.
  
  
  
  Assign Technical Product Type:
  
  If the technical product type is not set, you can assign it by editing the product master data. Ensure that the product type is compatible with the order type you are trying to process.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system related to product types and ensure that the technical product type is correctly defined in the system.
  You may need to consult with your SAP configuration team to ensure that the product types are set up correctly.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the product data to identify any other missing or incorrect fields that may be causing issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on setting up technical product types and resolving related issues.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  CRMD_ORDER: For managing CRM orders.
  MM03: For viewing material master data.
  MM02: For changing material master data.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to modify product master data.
  
  
  By following these steps, you should be able to resolve the error message CRM_ORDERADM_I520 and successfully process your orders in SAP.