How To Fix CRM_ORDERADM_I517 - You can only choose an item category with object type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 517

• Message text: You can only choose an item category with object type &1

What causes this issue?

You attempted to change the item category from one item business object
type to another. It is not possible to change from object type "&V1&" to
object type "&V2&".
There are several reasons why this could happen, for example:
A contract item was already assigned to the item as a predecessor.
The item was already saved and distributed into downstream systems.
The old and new item category do not belong to the same business object.
You can't change the business object in a business transaction.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The item is incorrect.

How to fix this error?

Choose an item category with object type "&V1&".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I517 - You can only choose an item category with object type &1 ?

  The SAP error message CRM_ORDERADM_I517 indicates that there is an issue with the item category you are trying to select in a CRM order. The message typically states: "You can only choose an item category with object type &1," where "&1" represents the object type that is not compatible with the selected item category.
  Cause:
  This error usually occurs due to one of the following reasons:
  
  
  Incompatible Item Category: The item category you are trying to select is not compatible with the object type of the order you are working on. Each item category is linked to specific object types, and if there is a mismatch, this error will be triggered.
  
  
  Configuration Issues: There may be configuration settings in the item category determination that are not set up correctly, leading to the selection of an incompatible item category.
  
  
  Missing Customization: If the item category has not been properly defined or customized in the system for the specific object type, it can lead to this error.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Object Type: Verify the object type of the order you are working on. You can do this by checking the order details in the CRM system.
  
  
  Review Item Categories: Look at the item categories available for the specific object type. You can do this by navigating to the configuration settings in the SAP system (transaction code SPRO) and checking the item category determination settings.
  
  
  Adjust Configuration: If you find that the item category is indeed incompatible, you may need to either:
  
  Select a different item category that is compatible with the object type.
  Modify the configuration to allow the selected item category for the specific object type, if appropriate.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on item category determination and object types.
  
  
  Testing: After making any changes, test the order creation process again to ensure that the error has been resolved.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, CRMD_ORDER for order management, or SE11 for checking table definitions related to item categories.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access the item categories and object types in question.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in CRM configurations.