How To Fix CRM_ORDERADM_I516 - Automatic item number determination could not be executed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 516

• Message text: Automatic item number determination could not be executed

What causes this issue?

The system has calculated the item number &V1& for the current item
number with the GUID &V2&. This number could, however, not be copied
into the item data.
The system checked whether the 'item number' field is ready for input
status, and has discovered that this field cannot be changed.

System Response

No item number is copied.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

This is probably caused by a program error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I516 - Automatic item number determination could not be executed ?

  The SAP error message CRM_ORDERADM_I516, which states "Automatic item number determination could not be executed," typically occurs in the context of creating or processing sales orders, service orders, or other related documents in the SAP CRM system. This error indicates that the system was unable to automatically determine the item number for a line item in the order.
  Causes:
  
  Configuration Issues: The automatic item number determination may not be properly configured in the system. This could be due to missing settings in the item category or document type configuration.
  Missing Master Data: Required master data (like item categories, product master data, etc.) may be missing or incorrectly maintained.
  Authorization Issues: The user may not have the necessary authorizations to execute the item number determination process.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard item number determination logic.
  System Errors: There could be temporary system issues or inconsistencies in the database that prevent the determination process from executing.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for item categories and document types in the CRM system. Ensure that the automatic item number determination is correctly set up.
  Use transaction codes like SPRO to access the configuration settings and verify the relevant settings.
  
  
  
  Verify Master Data:
  
  Ensure that all necessary master data is available and correctly maintained. This includes checking the product master data and item categories.
  Use transaction codes like MM03 (for material master) to check the relevant data.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to create or modify orders. This can be checked in the user roles and profiles.
  
  
  
  Review Custom Code:
  
  If there are any custom developments or enhancements, review them to ensure they are not causing the issue. Debugging the process may help identify any problems.
  
  
  
  System Check:
  
  Perform a system check to ensure there are no temporary issues affecting the system. This may include checking for system logs or running consistency checks.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, SPRO, MM03, and SE80 for debugging.
  Documentation: Review SAP documentation related to order management and item number determination for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.