How To Fix CRM_ORDER_OUTPUT205 - Mail was successfully sent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_OUTPUT - Messages for Output Control in CRM One Order

• Message number: 205

• Message text: Mail was successfully sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_OUTPUT205 - Mail was successfully sent ?

  The SAP error message "CRM_ORDER_OUTPUT205: Mail was successfully sent" is not actually an error message in the traditional sense. Instead, it indicates that an email output related to a CRM order has been successfully sent. This message is typically part of the output processing in SAP CRM (Customer Relationship Management) when an order is created or modified, and an email notification is triggered.
  Cause:
  
  The message is generated when the system processes an output type (like an email) for a CRM order.
  It indicates that the email has been successfully dispatched to the intended recipient(s).
  There may be no actual error; rather, it serves as a confirmation of successful email transmission.
  
  Solution:
  Since this message indicates success, there is generally no action required. However, if you are expecting an email and it has not been received, consider the following steps:
  
  
  Check Email Configuration:
  
  Ensure that the email configuration in SAP is set up correctly. This includes SMTP settings and any necessary authorizations.
  
  
  
  Verify Recipient Details:
  
  Check that the email addresses of the recipients are correctly maintained in the system.
  
  
  
  Review Output Settings:
  
  Ensure that the output type for the order is correctly configured to send emails. This includes checking the condition records for the output type.
  
  
  
  Monitor Email Logs:
  
  Check the email logs in SAP to see if there are any issues with the email being sent. You can use transaction codes like SOST to monitor the status of sent emails.
  
  
  
  Check for Spam Filters:
  
  Sometimes, emails may be sent successfully but end up in the recipient's spam or junk folder. Advise recipients to check these folders.
  
  
  
  Test Email Functionality:
  
  You can perform a test by sending a manual email from SAP to ensure that the email functionality is working as expected.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SOST: To view the status of sent emails.
  NACE: To configure output types and their settings.
  
  
  
  Output Types:
  
  Familiarize yourself with the output types relevant to CRM orders, such as order confirmations, invoices, etc.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that might address specific issues related to email output processing.
  
  
  
  If you continue to experience issues or have specific requirements regarding email outputs, it may be beneficial to consult with your SAP Basis or CRM functional team for further assistance.