How To Fix CRM_ORDER_OUTPUT002 - This determination is not provided for the current action profile


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER_OUTPUT - Messages for Output Control in CRM One Order

  • Message number: 002

  • Message text: This determination is not provided for the current action profile

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER_OUTPUT002 - This determination is not provided for the current action profile ?

    The SAP error message "CRM_ORDER_OUTPUT002: This determination is not provided for the current action profile" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the output determination for a specific action profile in the system. This error indicates that the system cannot find a valid output determination for the action profile associated with the order or document you are trying to process.

    Causes:

    1. Missing Output Determination: The output determination procedure for the action profile is not defined or is incomplete.
    2. Incorrect Action Profile: The action profile assigned to the order may not be appropriate for the type of document or transaction you are processing.
    3. Configuration Issues: There may be configuration issues in the output determination settings in the CRM system.
    4. Inconsistent Data: There could be inconsistencies in the master data or transaction data that prevent the output from being determined.

    Solutions:

    1. Check Action Profile Configuration:

      • Go to the transaction code SPRO and navigate to the relevant configuration for output determination in CRM.
      • Ensure that the action profile assigned to the order has the necessary output types defined.
    2. Define Output Types:

      • If the output types are missing, you need to define them in the output determination procedure.
      • Use transaction code CRMD_ORDER to check the action profile and ensure that the output types are correctly assigned.
    3. Review Output Determination Procedure:

      • Check the output determination procedure assigned to the action profile. Make sure it includes the necessary conditions and output types.
      • You can find this in the configuration under "Sales Order Management" or "Service Order Management" depending on your context.
    4. Test Output Determination:

      • Use the transaction CRMD_ORDER to create a test order and see if the output determination works as expected.
      • If it still fails, check the logs for more detailed error messages.
    5. Consult Documentation:

      • Review SAP documentation or notes related to output determination in CRM for any specific guidance or known issues.
    6. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to execute the output determination process.

    Related Information:

    • Transaction Codes:

      • SPRO: Customizing Implementation Guide
      • CRMD_ORDER: CRM Order Management
      • NACE: Output Types Configuration (for general output types)
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.

    • Community Forums: Consider checking SAP Community or other forums for similar issues faced by other users and their solutions.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, it may be beneficial to consult with your SAP support team or a consultant with expertise in SAP CRM.

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