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How To Fix CRM_ORDER_MISC015 - Product &1 cannot be recoded for ERP System &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER_MISC - Cross-Object Messages

  • Message number: 015

  • Message text: Product &1 cannot be recoded for ERP System &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER_MISC015 - Product &1 cannot be recoded for ERP System &2 ?

    The SAP error message CRM_ORDER_MISC015 indicates that a specific product (identified by &1) cannot be recoded for a particular ERP system (identified by &2). This error typically arises in the context of CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) integration, particularly when there are issues with product master data or configuration.

    Causes:

    1. Product Not Available in ERP: The product you are trying to recode may not exist in the ERP system. This can happen if the product has not been replicated or created in the ERP system.
    2. Inconsistent Data: There may be inconsistencies between the CRM and ERP systems regarding product data, such as different product codes or descriptions.
    3. Configuration Issues: The configuration settings in either the CRM or ERP system may not allow for the recoding of products.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the recoding operation.
    5. Product Status: The product may be in a status that does not allow it to be recoded (e.g., inactive or blocked).

    Solutions:

    1. Check Product Existence: Verify that the product exists in the ERP system. You can do this by checking the product master data in the ERP.
    2. Replicate Product: If the product does not exist in the ERP, you may need to replicate it from the CRM system to the ERP system. This can typically be done using the relevant replication transaction or program.
    3. Review Configuration: Check the configuration settings in both the CRM and ERP systems to ensure that they are set up correctly for product recoding.
    4. Data Consistency: Ensure that the product data is consistent between the CRM and ERP systems. This may involve checking for discrepancies in product codes, descriptions, and other attributes.
    5. User Authorizations: Ensure that the user attempting the recoding has the necessary authorizations to perform the action.
    6. Product Status Check: Verify the status of the product in both systems. If the product is inactive or blocked, you may need to change its status before recoding.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in both CRM and ERP systems for product management, such as MM03 (Display Material) in ERP and CRMD_ORDER in CRM.
    • Integration Settings: Review the integration settings between CRM and ERP to ensure that they are correctly configured for product data synchronization.
    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or solutions for this specific error message.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.

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