How To Fix CRM_ORDER_DEDUP718 - No partner function category was selected for notification receiver

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 718

• Message text: No partner function category was selected for notification receiver

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP718 - No partner function category was selected for notification receiver ?

  The SAP error message CRM_ORDER_DEDUP718 indicates that there is an issue with the partner function configuration in the context of notifications within the SAP CRM system. Specifically, it means that no partner function category has been selected for the notification receiver, which is necessary for the system to determine how to handle notifications related to a particular business transaction.
  Cause:
  
  Missing Partner Function Configuration: The partner function category for the notification receiver has not been defined in the system.
  Incorrect Customization: The configuration settings for partner functions in the CRM system may not be set up correctly.
  Business Transaction Settings: The specific business transaction (e.g., sales order, service order) may not have the necessary partner functions assigned.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Partner Function Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to Customer Relationship Management > Master Data > Business Partner > Define Partner Functions.
  Ensure that the partner function for the notification receiver is defined and active.
  
  
  
  Assign Partner Functions to Business Transactions:
  
  In the same SPRO path, check the settings for the specific business transaction you are working with.
  Ensure that the relevant partner functions are assigned to the transaction type.
  
  
  
  Review Notification Settings:
  
  Check the notification settings for the specific business process you are working with.
  Ensure that the system is configured to use the correct partner function for notifications.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  Create a new transaction or notification to verify that the partner function is now being recognized.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or consult with your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM_ORDER (for order management), and SPRO (for configuration).
  SAP Notes: Check for any SAP Notes related to CRM partner functions and notifications that may provide additional insights or patches.
  User Exits and BAdIs: If custom logic is involved, review any user exits or BAdIs that may affect partner function determination.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ORDER_DEDUP718 error message.