How To Fix CRM_ORDER_DEDUP717 - No duplicate objects found for notification

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 717

• Message text: No duplicate objects found for notification

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP717 - No duplicate objects found for notification ?

  The SAP error message CRM_ORDER_DEDUP717: No duplicate objects found for notification typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to identify duplicate notifications but fails to find any. This can happen during processes such as creating or processing notifications, where the system checks for existing records that might be duplicates.
  Cause:
  
  No Existing Records: The most straightforward cause is that there are genuinely no duplicate notifications in the system that match the criteria being checked.
  Incorrect Search Criteria: The criteria used for identifying duplicates may not be set correctly, leading to no matches being found.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from recognizing duplicates.
  Configuration Issues: The duplicate check configuration in the CRM system may not be set up correctly, or the relevant fields for duplicate checking may not be properly defined.
  
  Solution:
  
  Verify Existing Notifications: Check the existing notifications in the system to confirm whether there are indeed duplicates. Use transaction codes like CRMD_ORDER to view notifications.
  Review Search Criteria: Ensure that the criteria used for the duplicate check are appropriate and correctly defined. This may involve checking the fields that are being used for comparison.
  Check Configuration: Review the configuration settings for duplicate checks in the CRM system. This can typically be found in the customizing settings under:
  
  SPRO > Customer Relationship Management > Master Data > Duplicate Check.
  
  
  Data Cleansing: If there are inconsistencies in the data, consider performing data cleansing to ensure that the records are uniform and can be accurately compared.
  Consult Documentation: Refer to SAP documentation or notes related to duplicate checks in CRM for any specific guidelines or updates that may address this issue.
  Debugging: If the issue persists, consider debugging the process to identify where the logic fails in the duplicate check.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in managing notifications and orders.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.