How To Fix CRM_ORDER_CUST700 - * * * Product proposal * * *

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 700

• Message text: * * * Product proposal * * *

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST700 - * * * Product proposal * * * ?

  The SAP error message CRM_ORDER_CUST700, which relates to product proposals, typically indicates that there is an issue with the product proposal functionality in the SAP CRM system. This error can arise in various scenarios, such as when trying to create or process a sales order, quotation, or any other CRM-related document that involves product proposals.
  Cause:
  
  Missing Product Proposal: The product proposal may not be defined for the specific customer or material.
  Configuration Issues: There may be configuration issues in the CRM system related to product proposals.
  Data Inconsistencies: There could be inconsistencies in the master data, such as customer or material master records.
  Authorization Issues: The user may not have the necessary authorizations to access or create product proposals.
  Business Rules: Certain business rules or conditions may not be met, preventing the system from generating a product proposal.
  
  Solution:
  
  
  Check Product Proposal Configuration:
  
  Ensure that product proposals are correctly configured in the system. This includes checking the settings in the CRM customizing (transaction SPRO) under Sales and Distribution or CRM settings.
  
  
  
  Verify Master Data:
  
  Check the customer master data and material master data to ensure that the necessary product proposals are defined. You can do this by using transactions like XD03 for customer master and MM03 for material master.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and create product proposals. This can be checked with the help of your SAP security team.
  
  
  
  Check for Business Rules:
  
  Review any business rules or conditions that may be preventing the generation of product proposals. This may involve checking the configuration of the sales area, pricing, or other related settings.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error message. SAP Notes can provide patches or additional guidance on resolving known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of a technical consultant.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_PRODUCT_PROPOSAL, and others that may help in managing product proposals.
  Documentation: Review SAP documentation related to product proposals and CRM order management for additional insights and best practices.
  Community Forums: Engage with SAP community forums or support channels for additional help and shared experiences from other users facing similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.