How To Fix CRM_ORDER_CUST128 - Error when updating table CRMS4C_PLANT_SRV. Deletion failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 128

• Message text: Error when updating table CRMS4C_PLANT_SRV. Deletion failed.

What causes this issue?

Error when updating table CRMS4C_PLANT_SRV. Deletion failed.

System Response

How to fix this error?

Delete manually all entries in view CRMS4V_PLANT_SRV which have the
value '*' in the field 'EMPLOYEE'. For this, go to 'Configure your
solution' application area 'Service', sub application area 'Service
Order Management' to Item Name 'Employee Service Location'. Choose
the Configuration Step 'Assign Plant to Service Employee and Country'.
In case you need equivalent entries, check if view CRMS4V_PLNT_SRV has
the entries. For this, go to 'Configure your solution' application area
'Service', sub application area 'Service Order Management' to Item Name
'Employee Service Location'. Choose the Configuration Step 'Assign
Plant to Country'.

Procedure for System Administrators

If unsure, check the report documentation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST128 - Error when updating table CRMS4C_PLANT_SRV. Deletion failed. ?

  The SAP error message CRM_ORDER_CUST128, which indicates that there was a failure in updating the table CRMS4C_PLANT_SRV due to a deletion issue, can arise from various causes. Below are some potential causes, solutions, and related information to help you troubleshoot and resolve the issue.
  Causes:
  
  Data Integrity Issues: The record you are trying to delete may be linked to other records in the database, leading to referential integrity constraints being violated.
  Locking Issues: The record may be locked by another transaction or user, preventing the deletion from being completed.
  Authorization Issues: The user may not have the necessary permissions to delete the record from the table.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard deletion process.
  Database Constraints: There may be database-level constraints that prevent the deletion of the record.
  
  Solutions:
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the