How To Fix CRM_ORDER_CUST126 - Error when saving entries in table CRMS4C_PLNT_SRV.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 126

• Message text: Error when saving entries in table CRMS4C_PLNT_SRV.

What causes this issue?

Error when saving entries in table CRMS4C_PLNT_SRV.

System Response

The new entries could not be inserted into the view CRMS4V_PLNT_SRV.

How to fix this error?

Check the upgrade log which entries were processed. Add them manually to
the view CRMS4V_PLNT_SRV and delete them manually afterwards from the
view CRMS4V_PLANT_SRV. For this, go to 'Configure your solution'
application area 'Service', sub application area 'Service Order
Management' to Item Name 'Employee Service Location'. Choose the
Configuration Step 'Assign Plant to Country'.

Procedure for System Administrators

If unsure, check the report documentation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST126 - Error when saving entries in table CRMS4C_PLNT_SRV. ?

  The SAP error message CRM_ORDER_CUST126 typically indicates an issue related to the saving of entries in the table CRMS4C_PLNT_SRV, which is associated with the CRM (Customer Relationship Management) module. This error can arise due to various reasons, including data inconsistencies, missing required fields, or issues with the configuration of the CRM system.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being saved, such as invalid or missing entries in required fields.
  Configuration Issues: The CRM system may not be properly configured to handle the data being entered.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Custom Code: If there are custom enhancements or modifications in the CRM system, they may be causing the error.
  Database Constraints: There may be constraints in the database that are being violated when trying to save the data.
  
  Solutions:
  
  Check Required Fields: Ensure that all required fields are filled out correctly before saving the entry. Review the data for any inconsistencies.
  Review Configuration: Check the configuration settings in the CRM system to ensure that they are set up correctly for the data being processed.
  Authorization Check: Verify that the user has the necessary authorizations to save entries in the CRMS4C_PLNT_SRV table.
  Debugging: If custom code is involved, use the debugger to trace the execution and identify where the error occurs. Look for any exceptions or issues in the custom logic.
  Database Logs: Check the database logs for any constraint violations or errors that may provide more insight into the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Consult Documentation: Review the official SAP documentation for CRM to understand the expected behavior and requirements for the CRMS4C_PLNT_SRV table.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) to view the structure of the CRMS4C_PLNT_SRV table and check for any constraints or required fields.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the CRM_ORDER_CUST126 error and implement a suitable solution.