How To Fix CRM_ORDER052 - Program error; table CT_INACTIVE filled incorrectly

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 052

• Message text: Program error; table CT_INACTIVE filled incorrectly

What causes this issue?

Only one entry can currently be copied with an empty REF_GUID, REF_KIND
in the table CT_INACTIVE.

System Response

The current CRM_ORDER_MAINTAIN run is terminated.

How to fix this error?

The program must be corrected when the CRM_ORDER_MAINTAIN is called up.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER052 - Program error; table CT_INACTIVE filled incorrectly ?

  The SAP error message CRM_ORDER052, which states "Program error; table CT_INACTIVE filled incorrectly," typically indicates an issue with the internal processing of a CRM order in the SAP system. This error can arise due to various reasons, including data inconsistencies, incorrect configurations, or issues with the underlying program logic.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the relevant tables.
  Custom Code Issues: If there are custom enhancements or modifications in the CRM system, they might be causing the table CT_INACTIVE to be filled incorrectly.
  System Bugs: There could be a bug in the SAP standard code that is leading to this error.
  Configuration Issues: Incorrect configuration settings in the CRM module can also lead to this error.
  
  Solutions:
  
  
  Check for Data Inconsistencies:
  
  Review the data related to the CRM order that is causing the error. Ensure that all required fields are filled correctly and that there are no missing entries.
  Use transaction codes like SE11 to check the structure of the relevant tables and ensure data integrity.
  
  
  
  Review Custom Code:
  
  If there are any custom developments or enhancements, review the code to ensure that it is not interfering with the standard processing of CRM orders.
  Debug the program to identify where the CT_INACTIVE table is being filled and check for any logical errors.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues related to this error message.
  
  
  
  System Logs:
  
  Review the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Reproduce the Error:
  
  Try to reproduce the error in a test environment to better understand the conditions under which it occurs. This can help in identifying the root cause.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs and steps to reproduce the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, SE11, SE80, and SLG1 for debugging and data checks.
  SAP Documentation: Review the official SAP documentation for CRM order management to understand the expected behavior and data flow.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_ORDER052 error in your SAP system.