How To Fix CRM_ORDER042 - Program error; more than one transaction copied without header GUID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 042

• Message text: Program error; more than one transaction copied without header GUID

What causes this issue?

A table with statuses for several transaction headers was copied to the
function module <LS>CRM_ORDER_CHANGE_STATUS_PUT_OW</>. However, there is
more than one entry in this table that is not defined by a GUID.

System Response

The program is terminated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

There is an error in the program. Contact your system adminstrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER042 - Program error; more than one transaction copied without header GUID ?

  The SAP error message CRM_ORDER042 indicates that there is a program error where more than one transaction is being copied without a header GUID. This typically occurs in the context of copying or processing transactions in the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Multiple Transactions: The system is trying to copy multiple transactions at once, but it cannot find a unique header GUID for each transaction. This can happen if the transactions are not properly linked or if there is a data inconsistency.
  Data Integrity Issues: There may be issues with the data integrity in the database, such as missing or corrupted entries that prevent the system from identifying the correct header GUID.
  Custom Code or Enhancements: If there are custom developments or enhancements in the CRM system, they might not be handling the copying of transactions correctly, leading to this error.
  
  Solution:
  To resolve the CRM_ORDER042 error, you can take the following steps:
  
  Check Transaction Data: Review the transactions you are trying to copy. Ensure that they are correctly linked and that there is a valid header GUID for each transaction.
  Single Transaction Copy: If you are attempting to copy multiple transactions, try copying them one at a time to see if the error persists. This can help isolate the problematic transaction.
  Data Consistency Check: Run data consistency checks in the CRM system to identify and fix any inconsistencies in the transaction data.
  Debugging: If you have access to the development environment, you can debug the program to identify where the error is occurring. Look for the logic that handles the copying of transactions and ensure it correctly manages the header GUIDs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues related to this error message.
  Consult SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant transaction data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER for managing orders.
  SAP Documentation: Review SAP documentation related to CRM order management for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.