How To Fix CRM_OPTION007 - Cancellation reason &1 not valid --> Cancellation date not calculated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_OPTION - Message Class for Options

  • Message number: 007

  • Message text: Cancellation reason &1 not valid --> Cancellation date not calculated

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_OPTION007 - Cancellation reason &1 not valid --> Cancellation date not calculated ?
    The SAP error message CRM_OPTION007, which states "Cancellation reason &1 not valid --> Cancellation date not calculated," typically occurs in the context of CRM (Customer Relationship Management) when there is an issue with the cancellation reason provided for a transaction or document. Here’s a breakdown of the cause, potential solutions, and related information:
    
    Cause: Invalid Cancellation Reason: The cancellation reason specified (denoted by &1 in the error message) is not recognized or is not valid in the system. This could be due to: The cancellation reason not being defined in the system. The cancellation reason being inactive or not assigned to the relevant transaction type. The cancellation reason not being applicable for the specific document or transaction.
    Configuration Issues: There may be configuration settings in the CRM system that do not allow for the specified cancellation reason to be used. Missing Data: Required data for calculating the cancellation date may be missing or incorrectly configured.
    Solution: Check Cancellation Reason: Go

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