How To Fix CRM_OPTION005 - Transaction start date missing; check not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_OPTION - Message Class for Options

• Message number: 005

• Message text: Transaction start date missing; check not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_OPTION005 - Transaction start date missing; check not possible ?

  The SAP error message CRM_OPTION005 indicates that there is a missing transaction start date, which prevents the system from performing a check or processing the transaction. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to create or modify a transaction, such as a sales order, service request, or activity.
  Cause:
  
  Missing Data: The transaction you are trying to create or modify does not have a specified start date. This could be due to user input errors or missing data in the relevant fields.
  Configuration Issues: There may be configuration settings in the CRM system that require a start date for certain transactions, and these settings may not be properly defined.
  Custom Development: If there are custom enhancements or developments in your SAP system, they might not be handling the start date correctly.
  
  Solution:
  
  Check Input Fields: Ensure that the transaction you are working on has a valid start date entered. Look for fields related to dates in the transaction screen and fill them in as necessary.
  Review Configuration: Check the configuration settings in the CRM system to ensure that the start date is set as a required field for the relevant transaction types. This can usually be done in the customizing settings (SPRO).
  Consult Documentation: Review any relevant documentation or user guides for the specific transaction type to ensure that all required fields are filled out correctly.
  Debugging: If you have access to the development environment, you can debug the transaction to see where the error is being triggered and identify any missing data or logic issues.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Types: Understand which transaction types require a start date and how they are configured in your system.
  User Roles: Ensure that the user role has the necessary permissions to create or modify transactions, as sometimes restrictions can lead to incomplete data entry.
  SAP Notes: Check for any SAP Notes related to this error message, as there may be patches or updates that address known issues.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the system behaves as expected.
  
  By following these steps, you should be able to resolve the CRM_OPTION005 error and successfully process your transactions in SAP CRM.