How To Fix CRM_OPPT_SDQUOTATION005 - Communication error during RFC call

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_OPPT_SDQUOTATION - Create SD Quotation from Opportunity

• Message number: 005

• Message text: Communication error during RFC call

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_OPPT_SDQUOTATION005 - Communication error during RFC call ?

  The SAP error message "CRM_OPPT_SDQUOTATION005 Communication error during RFC call" typically indicates that there is a problem with the Remote Function Call (RFC) communication between different SAP systems or between an SAP system and an external system. This error can occur in various scenarios, such as when trying to create or update a sales quotation in the SAP CRM system.
  Causes:
  
  Network Issues: There may be network connectivity problems between the systems involved in the RFC call.
  RFC Destination Configuration: The RFC destination may not be configured correctly, or it may be inactive.
  Authorization Issues: The user executing the RFC call may not have the necessary authorizations to perform the action.
  System Load: High system load or performance issues on either the source or target system can lead to timeouts or communication failures.
  SAP Notes: There may be known issues or bugs that have been addressed in SAP Notes that need to be applied.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the systems. You can use tools like ping or traceroute to diagnose network issues.
  Verify RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Check the configuration of the RFC destination being used. Ensure it is active and correctly configured.
  Test the connection using the "Test Connection" button in the RFC destination settings.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the RFC call. You can check this in transaction SU53 after the error occurs.
  Monitor System Performance: Check the performance of both the source and target systems. Use transaction SM50 to monitor active processes and ST22 for dumps that may indicate issues.
  Check SAP Notes: Search for relevant SAP Notes that may address this specific error. You can do this through the SAP Support Portal or transaction SNOTE in the SAP GUI.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context about the failure.
  
  Related Information:
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SU53: Authorization Check
  SM50: Process Overview
  ST22: Dump Analysis
  SLG1: Application Log
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the "CRM_OPPT_SDQUOTATION005 Communication error during RFC call" error in your SAP environment.