How To Fix CRM_OPPT_SDQUOTATION004 - System error during RFC call

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_OPPT_SDQUOTATION - Create SD Quotation from Opportunity

• Message number: 004

• Message text: System error during RFC call

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_OPPT_SDQUOTATION004 - System error during RFC call ?

  The SAP error message "CRM_OPPT_SDQUOTATION004 System error during RFC call" typically indicates that there is an issue with a Remote Function Call (RFC) when trying to process a sales quotation in the SAP CRM system. This error can arise from various underlying causes, and resolving it may require a systematic approach.
  Possible Causes:
  
  Network Issues: Problems with the network connection between the systems involved in the RFC call.
  Configuration Issues: Incorrect configuration of the RFC destination or the related systems.
  Authorization Issues: The user or system may not have the necessary authorizations to perform the requested operation.
  System Performance: High load on the system or performance issues that lead to timeouts during the RFC call.
  Data Issues: Inconsistent or corrupted data being passed during the RFC call.
  Program Errors: Bugs or errors in the ABAP code or function modules being called.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the systems. You can use tools like ping or traceroute to diagnose connectivity problems.
  Review RFC Configuration: Verify the RFC destination settings in transaction SM59. Ensure that the connection is correctly configured and test the connection to see if it is working.
  Check Authorizations: Ensure that the user executing the operation has the necessary authorizations. You can use transaction SU53 to analyze authorization failures.
  Monitor System Performance: Use transaction SM37 to check for long-running jobs or performance bottlenecks. You may also want to check system logs in transaction SM21.
  Data Validation: Check the data being passed in the RFC call for any inconsistencies or errors. You may need to validate the input data for the sales quotation.
  Debugging: If you have access to the ABAP code, you can debug the function module being called to identify any issues in the code.
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: 
  
  SM59 - RFC Destinations
  SM21 - System Log
  SM37 - Job Monitoring
  SU53 - Authorization Check
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support with detailed logs and error messages for further assistance.
  Documentation: Review the SAP Help Portal for documentation related to RFC calls and CRM sales quotations for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the "CRM_OPPT_SDQUOTATION004 System error during RFC call" error.