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Message type: E = Error
Message class: CRM_OPPORT_H - Output for Opportunity Header
Message number: 020
Message text: Actions for sales stage '&1' are displayed
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CRM_OPPORT_H020
- Actions for sales stage '&1' are displayed ?The SAP error message CRM_OPPORT_H020 typically indicates that there are certain actions that are not available for the specified sales stage in the CRM (Customer Relationship Management) module. This message is often encountered when users attempt to perform actions that are restricted based on the current status or stage of a sales opportunity.
Cause:
- Sales Stage Restrictions: Each sales stage in the CRM system may have specific actions that are allowed or disallowed. If the current sales stage does not permit certain actions, this error message will be displayed.
- Configuration Settings: The system may be configured in such a way that certain actions are not applicable to the selected sales stage. This could be due to business rules or processes defined in the system.
- User Permissions: The user may not have the necessary permissions to perform the actions associated with the sales stage.
Solution:
- Check Sales Stage Configuration: Review the configuration of the sales stages in the CRM system. Ensure that the actions you are trying to perform are allowed for the current sales stage. This can typically be done by navigating to the customizing settings in SAP.
- Change Sales Stage: If the actions you want to perform are not allowed in the current sales stage, consider changing the sales stage to one that permits those actions. This can be done through the opportunity management interface.
- Review User Permissions: Ensure that the user has the necessary permissions to perform the actions. If not, contact your system administrator to adjust the user roles and permissions accordingly.
- Consult Documentation: Refer to the SAP documentation or help files for more information on the specific sales stage and the actions associated with it. This can provide insights into what is permissible at each stage.
Related Information:
CRMD_ORDER
for managing sales orders and opportunities.By following these steps, you should be able to resolve the issue related to the CRM_OPPORT_H020 error message and understand the limitations imposed by the current sales stage.
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