How To Fix CRM_OPPORT_H019 - Opportunities are not distributed via Middleware into a SAP ECC system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_OPPORT_H - Output for Opportunity Header

• Message number: 019

• Message text: Opportunities are not distributed via Middleware into a SAP ECC system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_OPPORT_H019 - Opportunities are not distributed via Middleware into a SAP ECC system ?

  The SAP error message CRM_OPPORT_H019 indicates that opportunities are not being distributed via Middleware into a SAP ECC (Enterprise Central Component) system. This issue can arise due to various reasons related to configuration, data consistency, or middleware settings. Below are the potential causes, solutions, and related information for this error:
  Causes:
  
  
  Middleware Configuration Issues: The middleware (such as SAP PI/PO or SAP Cloud Platform Integration) may not be properly configured to handle the distribution of opportunities from CRM to ECC.
  
  
  Inconsistent Data: If the opportunity data in the CRM system is inconsistent or incomplete, it may prevent successful distribution.
  
  
  Filter Settings: There may be filter settings in the middleware that are preventing certain opportunities from being sent to ECC.
  
  
  Error in Mapping: If there are errors in the mapping of fields between CRM and ECC, this can lead to failures in data transfer.
  
  
  Status of Opportunities: Opportunities that are in a certain status (e.g., closed, canceled) may not be eligible for distribution.
  
  
  Missing Customizing Settings: Customizing settings in either the CRM or ECC system may not be correctly set up to allow for the distribution of opportunities.
  
  
  Solutions:
  
  
  Check Middleware Configuration: Review the configuration settings in the middleware to ensure that the distribution of opportunities is enabled and correctly set up.
  
  
  Validate Opportunity Data: Check the opportunities in the CRM system for completeness and consistency. Ensure that all required fields are filled out and that the data is valid.
  
  
  Review Filter Settings: Examine any filter settings in the middleware that may be restricting the distribution of opportunities. Adjust these settings as necessary.
  
  
  Check Mapping: Verify the mapping of fields between the CRM and ECC systems. Ensure that all necessary fields are correctly mapped and that there are no discrepancies.
  
  
  Opportunity Status: Ensure that the opportunities you are trying to distribute are in an appropriate status for distribution. If necessary, change the status of the opportunities.
  
  
  Customizing Settings: Review the customizing settings in both the CRM and ECC systems to ensure that they are correctly configured for opportunity distribution.
  
  
  Check Logs: Look at the logs in the middleware and the CRM system for any error messages or warnings that could provide more insight into the issue.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and ECC integration for detailed information on middleware configuration and data distribution.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_OPPORT_H019 error message.