How To Fix CRM_OPPORT_H014 - 'Phase since' date &1 must not be after closing date &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_OPPORT_H - Output for Opportunity Header

• Message number: 014

• Message text: 'Phase since' date &1 must not be after closing date &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_OPPORT_H014 - 'Phase since' date &1 must not be after closing date &2 ?

  The SAP error message CRM_OPPORT_H014 indicates that there is a conflict between the "Phase since" date and the "Closing date" for a sales opportunity in the CRM module. Specifically, the error states that the "Phase since" date (the date when the opportunity entered its current phase) cannot be later than the "Closing date" (the date when the opportunity is expected to be closed).
  Cause:
  The error typically arises due to one of the following reasons:
  
  Incorrect Date Entry: The user may have inadvertently entered a "Phase since" date that is later than the "Closing date."
  Data Migration Issues: If data was migrated from another system or if there were bulk updates, it’s possible that the dates were not aligned correctly.
  System Configuration: There may be configuration settings in the CRM system that enforce this rule, and any manual entry that violates it will trigger the error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Dates: Review the "Phase since" and "Closing date" fields in the opportunity record. Ensure that the "Phase since" date is not later than the "Closing date."
  
  
  Update Dates: If the "Phase since" date is incorrect, update it to a date that is on or before the "Closing date." Conversely, if the "Closing date" is incorrect, adjust it to a later date if appropriate.
  
  
  Data Validation: Implement validation checks in your data entry processes to prevent this error from occurring in the future.
  
  
  Consult Documentation: If you are unsure about the correct dates to use, consult your organization's CRM documentation or speak with a CRM administrator.
  
  
  System Configuration Review: If this error occurs frequently, it may be worth reviewing the system configuration to ensure that it aligns with your business processes.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access and modify the opportunity records.
  User Roles: Ensure that you have the necessary permissions to edit the opportunity records.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this issue or provide additional guidance.
  Training: Consider providing training for users on how to correctly enter and manage opportunity data to minimize errors.
  
  By following these steps, you should be able to resolve the CRM_OPPORT_H014 error and ensure that your opportunity records are accurate and compliant with the system's requirements.