How To Fix CRM_OPPORT_H012 - Closing date &1 must not be before start date &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_OPPORT_H - Output for Opportunity Header

  • Message number: 012

  • Message text: Closing date &1 must not be before start date &2

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_OPPORT_H012 - Closing date &1 must not be before start date &2 ?

    The SAP error message CRM_OPPORT_H012 indicates that there is a validation issue with the closing date of an opportunity in the CRM system. Specifically, it states that the closing date must not be earlier than the start date. This error typically arises when users attempt to save or update an opportunity with inconsistent date values.

    Cause:

    The error occurs when:

    • The closing date (end date) of the opportunity is set to a date that is earlier than the start date (beginning date).
    • This can happen due to manual entry errors, data import issues, or incorrect date calculations.

    Solution:

    To resolve this error, follow these steps:

    1. Check Dates: Review the start date and closing date fields in the opportunity record. Ensure that the closing date is set to a date that is equal to or later than the start date.

    2. Correct the Dates:

      • If the closing date is incorrect, update it to a valid date that is on or after the start date.
      • If the start date is incorrect, adjust it accordingly.
    3. Validation: After making the necessary changes, try to save the opportunity again. Ensure that the dates are logically consistent.

    4. Data Import: If this error arises during a data import process, check the source data for any discrepancies in date values and correct them before re-importing.

    5. User Training: If users frequently encounter this error, consider providing training or guidelines on how to correctly enter date values in the CRM system.

    Related Information:

    • Date Formats: Ensure that the date formats are consistent with the system settings to avoid confusion.
    • Business Logic: Understand the business logic behind the opportunity management process in your organization, as it may dictate specific rules regarding start and closing dates.
    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.

    By following these steps, you should be able to resolve the CRM_OPPORT_H012 error and ensure that the opportunity records are correctly maintained in the SAP CRM system.

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