How To Fix CRM_OFI006 - Function not available when multiple SAP R/3 Systems are connected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_OFI - Message Class for Orgfinder

• Message number: 006

• Message text: Function not available when multiple SAP R/3 Systems are connected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_OFI006 - Function not available when multiple SAP R/3 Systems are connected ?

  The SAP error message CRM_OFI006: Function not available typically occurs in scenarios where there are multiple SAP R/3 systems connected, particularly in the context of SAP CRM (Customer Relationship Management) and its integration with SAP ERP (R/3). This error can arise due to several reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  
  Missing Function Module: The function module that is being called may not be available in the connected R/3 system. This can happen if the function module is not implemented or if there are version mismatches between the systems.
  
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the function module in the connected system.
  
  
  Configuration Issues: There may be configuration issues in the RFC (Remote Function Call) settings or in the logical system settings that prevent the function from being executed.
  
  
  Inconsistent System Landscape: If the systems are not properly synchronized or if there are inconsistencies in the configuration between the CRM and R/3 systems, this error can occur.
  
  
  Network Issues: Connectivity problems between the systems can also lead to this error, especially if the function call cannot be completed due to network issues.
  
  
  Solutions:
  
  
  Check Function Module Availability:
  
  Verify that the function module being called exists in the target R/3 system. You can do this by using transaction SE37 (Function Builder) to check if the function module is available.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the function module. You can check this using transaction SU53 to analyze authorization failures.
  
  
  
  RFC Configuration:
  
  Check the RFC destination settings in transaction SM59. Ensure that the connection to the R/3 system is correctly configured and that the connection test is successful.
  
  
  
  System Synchronization:
  
  Ensure that both the CRM and R/3 systems are on compatible versions and that any necessary support packages or notes have been applied to both systems.
  
  
  
  Check for Network Issues:
  
  Investigate any potential network issues that may be affecting connectivity between the systems. This may involve checking firewalls, network configurations, or server availability.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on similar issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SE37: Function Builder
  SM59: RFC Destinations
  SU53: Authorization Check
  ST22: Dump Analysis (to check for any runtime errors)
  
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs.
  
  
  Documentation: Review the official SAP documentation for CRM and R/3 integration to ensure that all necessary configurations and prerequisites are met.
  
  
  By following these steps, you should be able to diagnose and resolve the CRM_OFI006 error effectively.