How To Fix CRM_ODATA_COMMON_MSG013 - Could not delete note. Contact system administrator.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ODATA_COMMON_MSG -

• Message number: 013

• Message text: Could not delete note. Contact system administrator.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ODATA_COMMON_MSG013 - Could not delete note. Contact system administrator. ?

  The SAP error message CRM_ODATA_COMMON_MSG013 ("Could not delete note. Contact system administrator.") typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with deleting a note or a related object. This error can arise due to various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to delete the note.
  Data Integrity Constraints: There may be data integrity constraints preventing the deletion of the note, such as dependencies on other objects.
  Technical Errors: There could be a technical issue in the backend system, such as a database lock or inconsistency.
  Custom Logic: Custom enhancements or logic in the system may be preventing the deletion.
  OData Service Issues: If the operation is being performed via an OData service, there may be issues with the service configuration or implementation.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to delete notes. This can be done by checking the user's roles and authorizations in the SAP system.
  Review Dependencies: Investigate if there are any dependencies or relationships that prevent the deletion of the note. You may need to delete or modify related objects first.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database that might be preventing the deletion.
  Debugging: If you have access to the development environment, consider debugging the OData service or the underlying logic to identify any issues.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the failure.
  Contact Support: If the issue persists, it may be necessary to contact your system administrator or SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To check for locks.
  SLG1: To view application logs.
  SE80: To check OData service implementations.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error.
  OData Services: If the operation is being performed through an OData service, ensure that the service is correctly configured and that the backend logic is functioning as expected.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the error message CRM_ODATA_COMMON_MSG013. If the problem continues, involving your SAP Basis or development team may be necessary for a deeper investigation.