How To Fix CRM_ODATA_COMMON_MSG011 - Partner Category is not matched

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ODATA_COMMON_MSG -

• Message number: 011

• Message text: Partner Category is not matched

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ODATA_COMMON_MSG011 - Partner Category is not matched ?

  The SAP error message CRM_ODATA_COMMON_MSG011: Partner Category is not matched typically occurs in the context of SAP CRM (Customer Relationship Management) when there is a mismatch in the partner category during an OData service call. This error can arise in various scenarios, such as when creating or updating business partners, sales orders, or other related entities.
  Cause
  The error is generally caused by one of the following reasons:
  
  
  Incorrect Partner Category: The partner category specified in the request does not match the expected partner category defined in the system. For example, if the system expects a "Customer" partner category but receives a "Vendor" category instead.
  
  
  Configuration Issues: There may be configuration issues in the partner determination settings in SAP CRM, leading to incorrect partner categories being assigned or expected.
  
  
  Data Inconsistencies: There could be inconsistencies in the data being sent in the OData request, such as missing or incorrect partner information.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify certain partner categories.
  
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check the OData Request: Review the OData request being sent to ensure that the partner category specified matches the expected category in the SAP system. Make sure that the partner roles and categories are correctly defined.
  
  
  Review Partner Determination Configuration: Go to the SAP CRM configuration settings and check the partner determination procedure. Ensure that the partner categories are correctly set up and that the expected categories align with the business logic.
  
  
  Validate Data: Ensure that all required fields and partner information are correctly populated in the request. Check for any missing or incorrect data that could lead to the mismatch.
  
  
  Check Authorizations: Verify that the user making the request has the necessary authorizations to access and modify the specified partner categories.
  
  
  Debugging: If the issue persists, consider using transaction codes like SLG1 (Application Log) to check for any logs related to the error. You can also use transaction SE80 or SE37 to debug the OData service and identify where the mismatch is occurring.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific OData service you are using for any known issues or additional configuration steps that may be required.
  
  
  Related Information
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific OData service or CRM version you are using.
  OData Service Documentation: Review the documentation for the specific OData service to understand the expected input parameters and partner categories.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.