How To Fix CRM_ODATA_COMMON_MSG001 - Customizing settings incomplete; contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ODATA_COMMON_MSG -

• Message number: 001

• Message text: Customizing settings incomplete; contact your system administrator

What causes this issue?

You have not made the prerequisite Customizing settings for using this
application.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

You can make the prerequisite settings in Customizing for <LS>Customer
Relationship Management</> under <LS>Transactions</>:
<LS>Basic Settings</> -> <LS>Define Transaction Types</>
<LS>Basic Settings</> -> <LS>Status Management</> -> <LS>Define Status
Profile for User Status</>
<LS>Settings for Opportunities</> -> <LS>Define Sales Cycle and Sales
Stages</>
<LS>Settings for Opportunities</> -> <LS>Define Opportunity Group,
Priority and Origin</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ODATA_COMMON_MSG001 - Customizing settings incomplete; contact your system administrator ?

  The SAP error message "CRM_ODATA_COMMON_MSG001: Customizing settings incomplete; contact your system administrator" typically indicates that there is a configuration issue in the SAP system related to the OData services used in the SAP Customer Relationship Management (CRM) module. This error can occur when the necessary customizing settings for OData services are not properly configured or are missing.
  Causes:
  
  Incomplete Customizing Settings: The OData services may not be fully configured in the SAP system. This can happen if the necessary customizing steps were not completed during the implementation or upgrade process.
  Missing Service Registration: The OData service may not be registered in the SAP Gateway or may not be activated.
  Authorization Issues: The user may not have the necessary authorizations to access the OData service.
  Incorrect System Configuration: There may be issues with the system configuration that prevent the OData service from functioning correctly.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO and navigate to the relevant customizing settings for OData services in the CRM module. Ensure that all necessary settings are completed.
  Verify that the OData service is properly configured in the SAP Gateway.
  
  
  
  Register and Activate OData Services:
  
  Use transaction code /IWFND/MAINT_SERVICE to check if the OData service is registered. If it is not, you can register it from this transaction.
  Ensure that the service is activated.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the OData service. This can be done by checking the user roles and authorizations in transaction code SU01.
  
  
  
  Review System Configuration:
  
  Check the system configuration for any inconsistencies or missing settings that could affect the OData service.
  
  
  
  Transport Issues:
  
  If the customizing settings were transported, check the transport logs for any errors or issues that may have occurred during the transport process.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPRO: Customizing settings
  /IWFND/MAINT_SERVICE: OData service maintenance
  SU01: User maintenance
  
  
  SAP Gateway: The SAP Gateway is responsible for handling OData services. Ensure that it is properly configured and running.
  Documentation: Refer to the official SAP documentation for OData services in CRM for detailed configuration steps and best practices.
  
  If the issue persists after following these steps, it may be necessary to involve your system administrator or SAP support for further investigation.