How To Fix CRM_NOTIF044 - SMS service missing for SMS number of reply to &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_NOTIF - Messages for Notification Service

• Message number: 044

• Message text: SMS service missing for SMS number of reply to &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_NOTIF044 - SMS service missing for SMS number of reply to &1 ?

  The SAP error message CRM_NOTIF044 indicates that there is a missing SMS service configuration for the SMS number specified in the error message. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to send an SMS notification, and the system cannot find the necessary service configuration for the specified number.
  Cause:
  
  Missing SMS Service Configuration: The SMS service that is supposed to handle the SMS for the specified number is not configured in the system.
  Incorrect Number Format: The SMS number may not be in the correct format or may not be recognized by the SMS service.
  Service Provider Issues: There may be issues with the SMS service provider that is supposed to handle the SMS messages.
  Authorization Issues: The user or system may not have the necessary authorizations to access the SMS service.
  
  Solution:
  
  
  Check SMS Service Configuration:
  
  Go to the configuration settings for SMS services in your SAP system.
  Ensure that the SMS service is properly configured and that the SMS number is associated with a valid service.
  
  
  
  Verify Number Format:
  
  Check the format of the SMS number being used. Ensure it adheres to the expected format (e.g., including country code).
  
  
  
  Review Service Provider Settings:
  
  If you are using an external SMS service provider, verify that the connection settings are correct and that the service is operational.
  
  
  
  Check Authorizations:
  
  Ensure that the user or system has the necessary authorizations to send SMS messages. This may involve checking roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific configuration steps related to SMS services in your version of SAP CRM.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your system administrator for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or SM37 to check job logs if SMS sending is part of a scheduled job.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Integration with External Systems: If your SMS service is integrated with an external system, ensure that the integration is functioning correctly.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_NOTIF044 error message in SAP.