How To Fix CRM_OBJREF_CUST001 - Multiple references are not permitted for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_OBJREF_CUST - Customizing Object References

• Message number: 001

• Message text: Multiple references are not permitted for &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_OBJREF_CUST001 - Multiple references are not permitted for &1 ?

  The SAP error message CRM_OBJREF_CUST001 with the description "Multiple references are not permitted for &1" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to create or manage an object that is already referenced multiple times in a way that is not allowed by the system.
  Cause:
  This error usually arises due to one of the following reasons:
  
  Duplicate References: The object you are trying to reference (e.g., a business partner, product, or any other CRM object) is already linked to another object in a way that does not allow for multiple references.
  Data Integrity Rules: The system has specific rules that prevent certain objects from being referenced more than once in a particular context to maintain data integrity.
  Configuration Issues: There may be configuration settings in the CRM system that restrict the referencing of certain objects.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Existing References:
  
  Investigate the object you are trying to reference. Use transaction codes like BP (Business Partner) or relevant CRM transactions to check if the object is already linked to another entity.
  Ensure that the object is not already being used in a way that conflicts with your current operation.
  
  
  
  Modify the Reference:
  
  If the object is indeed referenced elsewhere, you may need to either remove that reference or choose a different object that can be referenced without conflict.
  
  
  
  Review Configuration:
  
  If you suspect that the issue is due to configuration settings, consult with your SAP administrator or a functional consultant to review the settings related to object references in your CRM system.
  
  
  
  Consult Documentation:
  
  Check SAP Notes and documentation for any specific guidelines or updates related to this error message. There may be patches or updates that address this issue.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program logic to see where the error is being triggered and understand the context better.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including the steps that led to it.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as BP for Business Partner management, CRMD_ORDER for managing CRM orders, etc.
  SAP Notes: Search for SAP Notes related to CRM_OBJREF_CUST001 in the SAP Support Portal for any known issues or fixes.
  Data Model: Understanding the data model of your CRM system can help you identify how objects are related and where conflicts may arise.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.