How To Fix CRM_NOTES002 - Error during database save; update mode "update" is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_NOTES - CRM Notes

• Message number: 002

• Message text: Error during database save; update mode "update" is invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_NOTES002 - Error during database save; update mode "update" is invalid ?

  The SAP error message CRM_NOTES002 indicates that there is an issue during a database save operation, specifically related to the update mode being set to "update," which is deemed invalid in this context. This error typically arises in the SAP Customer Relationship Management (CRM) module when there is an inconsistency or misconfiguration in the data being processed.
  Causes:
  
  Invalid Update Mode: The update mode specified in the operation is not recognized or is not valid for the current context.
  Data Inconsistency: There may be inconsistencies in the data being saved, such as missing mandatory fields or incorrect data types.
  Custom Code Issues: If there are custom enhancements or modifications in the CRM system, they might be causing the update mode to be set incorrectly.
  Database Locking Issues: There could be locks on the database that prevent the update from being processed correctly.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error.
  
  Solutions:
  
  Check Update Mode: Review the code or configuration that sets the update mode. Ensure that it is set to a valid value. The valid modes typically include "insert," "update," or "delete," depending on the context.
  Data Validation: Validate the data being processed to ensure that all required fields are filled and that the data types are correct. Use transaction codes like SE11 to check the data structure.
  Review Custom Code: If there are custom developments, review the code to ensure that it adheres to SAP standards and does not inadvertently set an invalid update mode.
  Database Locks: Check for any database locks that might be preventing the update. You can use transaction SM12 to view and manage locks.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If the issue persists, consider debugging the process to identify where the invalid update mode is being set. Use transaction SE80 or SE37 to analyze the function modules involved.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), SM12 (Lock Entries), and ST22 (Dump Analysis) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for CRM to understand the expected behaviors and configurations related to database operations.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or CRM support team for further assistance.