How To Fix CRM_NF_API026 - Cannot rollback all channel changes due to a failed channel change

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_NF_API - Messages for Notification Framework API Exceptions

• Message number: 026

• Message text: Cannot rollback all channel changes due to a failed channel change

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_NF_API026 - Cannot rollback all channel changes due to a failed channel change ?

  The SAP error message CRM_NF_API026 indicates that there was an issue with rolling back changes made to a channel in the SAP Customer Relationship Management (CRM) system. This error typically occurs when a channel change operation fails, and the system is unable to revert all the changes that were made during that operation.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Locking Issues: Another transaction may be locking the records that are being modified, preventing the rollback from completing.
  Configuration Errors: Incorrect configuration settings in the CRM system can lead to failures during channel changes.
  System Errors: Technical issues, such as system crashes or network problems, can interrupt the channel change process.
  Authorization Issues: The user may not have the necessary permissions to perform the channel change, leading to a failure.
  
  Solutions:
  
  Check Logs: Review the application logs and transaction logs to identify the specific