How To Fix CRM_MP_SMIUSER212 - Marketing prospect &1: No data found for user account &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MP_SMIUSER - Social Media User Message Class

• Message number: 212

• Message text: Marketing prospect &1: No data found for user account &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MP_SMIUSER212 - Marketing prospect &1: No data found for user account &2 ?

  The SAP error message CRM_MP_SMIUSER212 indicates that there is no data found for a specific user account in the context of marketing prospects. This error typically arises in the SAP Customer Relationship Management (CRM) module when trying to access marketing-related data for a user account that does not exist or is not properly configured.
  Cause:
  
  User Account Not Found: The user account specified in the error message may not exist in the system or may have been deleted.
  Data Not Maintained: There may be no marketing data maintained for the specified user account.
  Authorization Issues: The user may not have the necessary authorizations to access the marketing data for the specified user account.
  Incorrect User ID: The user ID provided in the transaction may be incorrect or misspelled.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing data.
  
  Solution:
  
  Verify User Account: Check if the user account specified in the error message exists in the system. You can do this by navigating to the user management area in SAP.
  Check Data Maintenance: Ensure that marketing data is properly maintained for the user account. This may involve checking the marketing prospects and ensuring that the necessary data is entered.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the marketing data. You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  Correct User ID: Double-check the user ID being used in the transaction to ensure it is correct.
  Data Synchronization: If your SAP system is integrated with other systems (like an ERP or external CRM), check for any synchronization issues that may be causing the data to be missing.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for any specific guidance or patches that may be available.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SU01 (User Maintenance) to check user details or CRMD_ORDER to check marketing documents.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team for further assistance.