How To Fix CRM_MKTVL002 - Error reading category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 002

• Message text: Error reading category &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL002 - Error reading category &1 ?

  The SAP error message CRM_MKTVL002 ("Error reading category &1") typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to retrieve or read a specific category, which is identified by the placeholder &1. This can happen for various reasons, including configuration issues, missing data, or authorization problems.
  Causes:
  
  Missing or Inactive Category: The category specified may not exist in the system or may be inactive.
  Authorization Issues: The user may not have the necessary permissions to access the category.
  Configuration Errors: There may be issues in the configuration settings related to categories in the CRM system.
  Data Inconsistencies: There could be inconsistencies in the data that prevent the system from reading the category correctly.
  Transport Issues: If the category was recently transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  Check Category Existence: Verify that the category specified in the error message exists in the system. You can do this by navigating to the relevant configuration area in SAP CRM.
  Activate Category: If the category exists but is inactive, activate it in the system.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the category. This can be checked in the user roles and profiles.
  Configuration Review: Review the configuration settings related to categories in the CRM system to ensure they are set up correctly.
  Data Consistency Check: Perform a data consistency check to identify any inconsistencies that may be causing the issue.
  Transport Logs: If the category was recently transported, check the transport logs for any errors or issues that may have occurred during the transport process.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SE11 (for data dictionary) to investigate further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Debugging: If you have access to debugging tools, you can analyze the program logic to see where the error is being triggered.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or CRM support team for further assistance.