How To Fix CRM_MKTVL000 - Hierarchy &1 not available

CRM_MKTVL000 - Overview

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 000

• Message text: Hierarchy &1 not available

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL000 - Hierarchy &1 not available ?

  The SAP error message CRM_MKTVL000 indicates that a specific hierarchy (denoted by &1) is not available in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or utilize a marketing hierarchy that has not been defined or is not active.
  
  Cause:
  
  Hierarchy Not Defined: The specified hierarchy has not been created in the system.
  Hierarchy Not Active: The hierarchy exists but is not currently active or has been deactivated.
  Incorrect Hierarchy ID: The hierarchy ID being referenced may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the hierarchy from being recognized.
  
  
  Solution:
  
  
  Check Hierarchy Definition:
  
  Go to the relevant transaction (e.g., CRMD_ORDER, CRMD_ORDERADM_H) and check if the hierarchy is defined.
  Use transaction SPRO to navigate to the configuration settings for marketing hierarchies and verify if the hierarchy exists.
  
  
  
  Activate