How To Fix CRM_MKTTGGRP_EXP872 - File export terminated; Errors occurred while writing data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

  • Message number: 872

  • Message text: File export terminated; Errors occurred while writing data

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP872 - File export terminated; Errors occurred while writing data ?

    The SAP error message "CRM_MKTTGGRP_EXP872 File export terminated; Errors occurred while writing data" typically occurs during the export process of marketing groups or related data in the SAP Customer Relationship Management (CRM) module. This error indicates that there were issues encountered while attempting to write data to the export file.

    Causes:

    1. Data Integrity Issues: There may be inconsistencies or corrupt data in the records being exported.
    2. File System Permissions: The user or process may not have the necessary permissions to write to the specified directory or file.
    3. Disk Space: The target disk may be full, preventing the creation or writing of the export file.
    4. Configuration Issues: Incorrect settings in the export configuration or parameters may lead to errors.
    5. System Performance: High system load or performance issues may cause timeouts or failures during the export process.

    Solutions:

    1. Check Data Integrity:

      • Review the data being exported for any inconsistencies or errors. You may need to clean or correct the data before attempting the export again.
    2. Verify File System Permissions:

      • Ensure that the user or service account running the export has the necessary permissions to write to the target directory. Adjust permissions as needed.
    3. Check Disk Space:

      • Verify that there is sufficient disk space on the target drive. If the disk is full, free up space or change the export location to a drive with available space.
    4. Review Export Configuration:

      • Check the configuration settings for the export process. Ensure that all parameters are set correctly and that there are no misconfigurations.
    5. Monitor System Performance:

      • Check the system performance and resource utilization. If the system is under heavy load, consider running the export during off-peak hours or optimizing system performance.
    6. Review Logs:

      • Check the application logs and system logs for more detailed error messages that can provide insights into the specific cause of the failure.
    7. Retry the Export:

      • After addressing the above issues, attempt the export process again to see if the problem persists.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) that may help in troubleshooting or managing marketing groups.
    • Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to identify and resolve the underlying cause of the error message.

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