How To Fix CRM_MKTTGGRP_EXP825 - E-mail address &1 not available in Customizing

CRM_MKTTGGRP_EXP825 - Overview

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 825

• Message text: E-mail address &1 not available in Customizing

What causes this issue?

You have entered an e-mail address that is not maintained in
Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try making your entry again or maintain the addresses in the
<DS:SIMG.CRM_BF_ABSENDADD>IMG activity</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_MKTTGGRP_EXP825 - Details

• The SAP error message CRM_MKTTGGRP_EXP825 indicates that there is an issue with an email address that is not available in the Customizing settings for the Marketing area. This error typically arises when trying to execute a marketing campaign or when processing marketing-related data that requires a valid email address.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Email Address: The email address specified in the marketing group or campaign is not defined in the system.
  Customizing Settings: The necessary Customizing settings for email addresses in the marketing area are not properly configured.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Email Address:
  
  Verify that the email address referenced in the error message is correctly entered and exists in the system.
  Ensure that the email address is associated with the correct business partner