How To Fix CRM_MKTTGGRP_EXP710 - Job with GUID &1 could not be deleted from table &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 710

• Message text: Job with GUID &1 could not be deleted from table &2

What causes this issue?

No errors occurred in processing the job, however an error did occur
when deleting entries from status table CRMD_MKTSTATUSTG.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP710 - Job with GUID &1 could not be deleted from table &2 ?

  The SAP error message "CRM_MKTTGGRP_EXP710 Job with GUID &1 could not be deleted from table &2" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing campaigns or job processing related to marketing groups.
  Cause:
  This error can arise due to several reasons, including:
  
  Job Not Found: The job with the specified GUID may not exist in the specified table, which could be due to it being already deleted or never created.
  Database Locking Issues: There may be locks on the database table that prevent the deletion of the job.
  Authorization Issues: The user executing the deletion may not have the necessary authorizations to perform this action.
  Data Integrity Issues: There may be inconsistencies or corruption in the data that prevent the deletion from being processed correctly.
  System Errors: There could be underlying system errors or issues with the SAP application server.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Job Existence: Verify if the job with the specified GUID actually exists in the table. You can do this by querying the relevant table directly (e.g., using transaction SE16 or SE11).
  
  
  Check for Locks: Use transaction SM12 to check for any locks on the table that might be preventing the deletion. If locks are found, you may need to wait for them to be released or contact the user holding the lock.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to delete jobs from the specified table. You can check this in transaction SU53 or by reviewing the user's role assignments.
  
  
  Check for Data Integrity: Run consistency checks or use transaction SLG1 to check for any logs related to the error. This can help identify if there are any data integrity issues.
  
  
  Reprocess or Delete Manually: If the job is stuck, you may need to manually reprocess or delete it using appropriate transactions or programs.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SM12 (Lock Entries), SLG1 (Application Log), and SU53 (Authorization Check).
  SAP Notes: Regularly check for updates or patches related to CRM and marketing functionalities in the SAP Support Portal.
  Documentation: Review SAP documentation related to CRM marketing and job processing for additional context and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the error related to the deletion of the job in the SAP CRM system.