How To Fix CRM_MKTTGGRP_EXP708 - No BP in target group &1 transferred for subsequent processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 708

• Message text: No BP in target group &1 transferred for subsequent processing

None of the business partners have valid address data for the
communication medium specified.
The business partner can have been removed due to a lock indicator
(Central Block/Contact Block (Contact Not Permitted/Archiving Flag/
Already Deleted/Do Not Use Communication Data). Note also that the
business partner cannot be contacted unless marketing permission has
been granted for the specified communication medium.
If the business partner is to be contacted via the 'Business Partner-
Driven' communication type, that is, via the standard communication type
entered for the business partner, note that only the following channels
are supported:
Telephone
Internet mail (STMP)
Mail (Letter)
Fax
SMS/Pager Services
File export
If you have chosen the channel <ZK>Open Channel</>, you can only send
business partners to this channel if an active implementation of BAdI
BAdI CRM_MKT_EXP_CAMP_DAT is available and the BAdI instantiation was
successful. If this was not the case, the details are documented in the
<DS:TRAN.SLG1>application log</>. The application log may also contain
information about potential error sources.
If the address is a rented address, the maximum number of permitted uses
may have already been reached.
The exact status of the outbound business partner contact can be
determined in transaction CRMD_EMAIL_LIST along with the marketing
project.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Complete or change the entries for:
The communication medium (IMG activity <ZH>Define Communication Medium
</>)
The address data of the business partner in the business partner
maintenance (check lock indicators)
Start another campaign execution with these business partners (new
marketing project with new target group required).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP708 - No BP in target group &1 transferred for subsequent processing ?

  The SAP error message CRM_MKTTGGRP_EXP708 indicates that there are no Business Partners (BPs) in the specified target group for subsequent processing. This error typically occurs in the context of marketing and campaign management within SAP CRM when trying to execute a marketing campaign or activity that requires a target group.
  Cause:
  
  Empty Target Group: The target group specified does not contain any Business Partners. This could be due to the target group being newly created and not populated with BPs.
  Selection Criteria: The selection criteria used to define the target group may not match any existing Business Partners.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP CRM and SAP ERP).
  Authorization Issues: The user may not have the necessary authorizations to view or access the Business Partners in the target group.
  
  Solution:
  
  Check Target Group: Verify that the target group specified in the error message actually contains Business Partners. You can do this by navigating to the target group in the SAP CRM system and checking its contents.
  Review Selection Criteria: If the target group is defined by specific selection criteria, review those criteria to ensure they are correct and that they should indeed return Business Partners.
  Update Target Group: If the target group is empty, you may need to add Business Partners manually or adjust the selection criteria to include the desired BPs.
  Data Synchronization: If you suspect data synchronization issues, check the relevant data transfer processes between systems to ensure that all Business Partners are correctly replicated in the target group.
  Authorization Check: Ensure that the user executing the process has the necessary authorizations to access the Business Partners in the target group.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like CRMD_ORDER to manage marketing campaigns and target groups.
  Business Partner Management: Familiarize yourself with the Business Partner management in SAP CRM, as it is crucial for effective marketing campaign execution.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance related to this error message.
  Documentation: Review SAP documentation on target groups and marketing campaigns for best practices and troubleshooting steps.
  
  By following these steps, you should be able to resolve the error and successfully process your marketing activities.