How To Fix CRM_MKTTGGRP_EXP153 - Error in class system while updating target group &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 153

• Message text: Error in class system while updating target group &1

What causes this issue?

An unspecified error has occurred in the classification system.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP153 - Error in class system while updating target group &1 ?

  The SAP error message CRM_MKTTGGRP_EXP153 typically indicates that there is an issue with the target group update process in the SAP Customer Relationship Management (CRM) module. This error can occur for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Cause
  The error message CRM_MKTTGGRP_EXP153 generally points to a problem in the class system while trying to update a target group. Some common causes include:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the target group or related objects.
  Authorization Issues: The user may not have the necessary authorizations to perform the update.
  System Configuration: There may be configuration issues in the CRM system that prevent the update from being processed correctly.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  Solution
  To resolve the CRM_MKTTGGRP_EXP153 error, you can try the following steps:
  
  
  Check Data Consistency:
  
  Verify that all required fields in the target group are filled out correctly.
  Ensure that there are no inconsistencies in the data related to the target group.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to update the target group.
  If needed, consult with your SAP security team to adjust the authorizations.
  
  
  
  Analyze System Logs:
  
  Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Look for any related short dumps (transaction ST22) that might indicate a more serious underlying problem.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the target group and ensure that they are set up correctly.
  Consult with your SAP Basis or functional team to verify that the system is configured properly.
  
  
  
  Reprocess the Update:
  
  If the error occurred during a batch job or mass update, try reprocessing the update after addressing any identified issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message, context, and any relevant logs.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing target groups and related objects.
  Documentation: Review SAP documentation and notes related to CRM target groups for any known issues or patches that may address the error.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the CRM_MKTTGGRP_EXP153 error and implement a suitable solution.