How To Fix CRM_MKTTGGRP_EXP013 - You cannot delete the node

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 013

• Message text: You cannot delete the node

What causes this issue?

You cannot delete the nodes <LS>Base selection</>, <LS>Additional
restrictions</> or <LS>Exclude target groups</>.
You may only delete the profile template nodes below these nodes.

How to fix this error?

To delete the attributes or profiles entered under <LS>Base selection
</> or <LS>Additional restrictions</> place your cursor on the profile
template node(s) in question and choose <LS>Delete</>.
To delete target groups, under <LS>Exclude target groups</>
place your cursor on the target group(s) in question and choose
<LS>Delete</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP013 - You cannot delete the node ?

  The SAP error message CRM_MKTTGGRP_EXP013 with the description "You cannot delete the node" typically occurs in the context of managing marketing groups or hierarchies within the SAP Customer Relationship Management (CRM) module. This error indicates that the node (or group) you are trying to delete is not eligible for deletion due to certain constraints.
  Causes:
  
  Dependencies: The node you are trying to delete may have dependent objects or relationships that prevent its deletion. For example, if there are marketing campaigns, activities, or other nodes that reference this node, it cannot be deleted.
  Hierarchy Structure: The node might be part of a hierarchy that is currently active or in use, which restricts its deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the node.
  System Settings: Certain system settings or configurations may prevent the deletion of specific nodes.
  
  Solutions:
  
  Check Dependencies: Review the node for any dependent objects. You can do this by checking if there are any campaigns, activities, or other marketing groups linked to the node. If there are dependencies, you will need to delete or unlink them first.
  Review Hierarchy: Ensure that the node is not part of an active hierarchy. If it is, you may need to deactivate or restructure the hierarchy before attempting to delete the node.
  User Permissions: Verify that you have the necessary authorizations to delete the node. If not, contact your system administrator to obtain the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing marketing groups and hierarchies.
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER or CRMD_ORDERADM_H) to navigate and manage marketing groups effectively.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to marketing groups, such as CRMD_ORDER for managing orders and CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.