How To Fix CRM_MKTTGGRP_EXP012 - You may only enter target groups as an exclusion criterion

CRM_MKTTGGRP_EXP012 - Overview

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 012

• Message text: You may only enter target groups as an exclusion criterion

What causes this issue?

You can create a target group by specifying attributes, profiles and by
<LS>excluding</> business partners belonging to other target groups.
For this reason, you can only specify target groups under the node
<LS>Exclude target groups</>.

Error message extract from SAP system. Copyright SAP SE.

CRM_MKTTGGRP_EXP012 - Details

• The SAP error message CRM_MKTTGGRP_EXP012 indicates that there is an issue with the way target groups are being used in a marketing campaign or activity. Specifically, this error occurs when you attempt to use target groups in a manner that is not allowed by the system, typically when they are being used as inclusion criteria instead of exclusion criteria.
  
  Cause:
  The error arises when:
  
  You are trying to include target groups in a selection process where only exclusion criteria are permitted.
  The system expects target groups to be used solely for excluding certain segments from a campaign rather than including them.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Target Group Usage: Ensure that you are using the target groups correctly. If you are trying to include a target group, you may need to change your approach and use them as exclusion criteria instead.
  
  
  Modify Campaign Settings: If you are working within a marketing