How To Fix CRM_MKTTGBP017 - Marketing prospect &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGBP - CRM Marketing: Target Group/Business Partner Messages

• Message number: 017

• Message text: Marketing prospect &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGBP017 - Marketing prospect &1 does not exist ?

  The SAP error message CRM_MKTTGBP017 indicates that a marketing prospect with the specified identifier (represented by &1) does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate a marketing prospect that has not been created or has been deleted.
  Causes:
  
  Non-existent Prospect: The prospect ID you are trying to access does not exist in the database.
  Incorrect ID: There may be a typo or error in the prospect ID you are using.
  Data Deletion: The prospect may have been deleted or archived, making it unavailable for current operations.
  Authorization Issues: The user may not have the necessary permissions to view or access the prospect data.
  System Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the prospect not being available.
  
  Solutions:
  
  Verify the Prospect ID: Double-check the prospect ID you are using to ensure it is correct and exists in the system.
  Check for Deletion: Look into the system to see if the prospect has been deleted or archived. If it has been archived, you may need to restore it or create a new prospect.
  Create a New Prospect: If the prospect does not exist, you may need to create a new marketing prospect in the system.
  Review Authorizations: Ensure that you have the necessary permissions to access the marketing prospect data. If not, contact your system administrator to grant the required access.
  Consult Logs: Check system logs for any additional error messages or information that might provide more context about the issue.
  System Integration Check: If your SAP system is integrated with other systems, ensure that data synchronization is functioning correctly.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for existing marketing prospects.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for CRM Marketing to understand how marketing prospects are managed and any prerequisites for their creation and maintenance.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.