How To Fix CRM_MKTTGBP014 - Relationship does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGBP - CRM Marketing: Target Group/Business Partner Messages

• Message number: 014

• Message text: Relationship does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGBP014 - Relationship does not exist ?

  The SAP error message CRM_MKTTGBP014 indicates that a relationship does not exist in the system for the specified business partner or marketing attribute. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate marketing-related data.
  Cause:
  
  Missing Relationship: The most common cause is that the relationship between the business partner and the marketing attribute has not been established in the system.
  Incorrect Business Partner: The business partner ID being referenced may not exist or may not be correctly entered.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that manage relationships.
  Authorization Issues: The user may not have the necessary authorizations to view or manipulate the relationships.
  
  Solution:
  
  Check Business Partner: Verify that the business partner ID you are using is correct and exists in the system.
  Create Relationship: If the relationship does not exist, you may need to create it. This can typically be done through the transaction code BP (Business Partner) in SAP. Navigate to the relevant business partner and establish the necessary relationships.
  Data Consistency Check: Run consistency checks on the relevant tables to ensure that all necessary relationships are correctly defined. You may need to consult with your SAP Basis or technical team for this.
  Authorization Check: Ensure that the user has the necessary authorizations to access and manipulate the marketing data. This may involve checking roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing business partner relationships in CRM.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for managing CRM orders), and CRMD_ORDERADM_H (for accessing order administration).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.