How To Fix CRM_MKTTGBP005 - One or more business partners is missing from the target group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGBP - CRM Marketing: Target Group/Business Partner Messages

• Message number: 005

• Message text: One or more business partners is missing from the target group

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGBP005 - One or more business partners is missing from the target group ?

  The SAP error message CRM_MKTTGBP005 indicates that one or more business partners are missing from the target group you are trying to work with in the SAP Customer Relationship Management (CRM) system. This error typically occurs during activities related to marketing campaigns, target group management, or segmentation.
  Cause:
  
  Missing Business Partners: The most common cause is that the target group you are trying to use does not contain any business partners. This could be due to incorrect selection criteria or filters applied when creating the target group.
  Data Inconsistency: There may be inconsistencies in the data, such as business partners not being properly assigned to the target group.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access certain business partners.
  Inactive Business Partners: The business partners might be inactive or not valid for the specific marketing activity.
  
  Solution:
  
  Check Target Group Definition: Review the criteria used to define the target group. Ensure that the selection criteria are correct and that they should indeed include business partners.
  Validate Business Partners: Go to the business partner master data and check if the business partners you expect to be in the target group are active and correctly set up.
  Recreate Target Group: If the target group is not populated correctly, consider recreating it with the correct selection criteria.
  Authorization Check: Ensure that you have the necessary authorizations to access the business partners in question. Consult with your SAP security team if needed.
  Run Consistency Checks: Use transaction codes or reports available in SAP to check for data consistency in the business partner master data and target group.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing target groups and business partners.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for managing CRM orders), and CRMD_ORDERADM_H (for accessing order administration).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP CRM marketing functionalities to better understand how target groups and business partners are managed.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.