How To Fix CRM_MKTTGBP002 - No business partner found for target group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGBP - CRM Marketing: Target Group/Business Partner Messages

• Message number: 002

• Message text: No business partner found for target group

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGBP002 - No business partner found for target group ?

  The SAP error message CRM_MKTTGBP002 indicates that the system could not find any business partners associated with the specified target group. This error typically occurs in the context of marketing activities within the SAP Customer Relationship Management (CRM) module, particularly when trying to execute a marketing campaign or activity that relies on a target group.
  Causes:
  
  Target Group Configuration: The target group may not be properly configured or may not contain any business partners.
  Selection Criteria: The selection criteria used to define the target group may be too restrictive, resulting in no business partners being included.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP CRM and SAP ERP).
  Business Partner Status: The business partners may not be active or may not meet the criteria defined in the target group.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partners in the target group.
  
  Solutions:
  
  
  Check Target Group Definition:
  
  Go to the target group definition in the SAP CRM system and verify that it is correctly set up.
  Ensure that the selection criteria are appropriate and not overly restrictive.
  
  
  
  Review Business Partner Data:
  
  Check if there are any business partners assigned to the target group.
  Ensure that the business partners are active and meet the criteria defined in the target group.
  
  
  
  Data Synchronization:
  
  If applicable, check for any data synchronization issues between SAP CRM and other systems.
  Ensure that the business partner data is up to date and correctly replicated.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the business partners in the target group.
  If needed, consult with your SAP security team to ensure proper access rights.
  
  
  
  Recreate Target Group:
  
  If the issue persists, consider recreating the target group to ensure that it is set up correctly.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER for managing marketing activities or BP for managing business partners.
  SAP Help Portal: The SAP Help Portal provides documentation and guides related to CRM marketing and business partner management.
  Community Forums: SAP Community forums can be a valuable resource for finding similar issues faced by other users and potential solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.