How To Fix CRM_MKTTG_TREX105 - TREX system error; check RFC connection and TREX server

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TREX - CRM MktSeg: Msgs occuring during load/export to/from TREX.

• Message number: 105

• Message text: TREX system error; check RFC connection and TREX server

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TREX105 - TREX system error; check RFC connection and TREX server ?

  The SAP error message CRM_MKTTG_TREX105 indicates a problem with the TREX (Text Retrieval and Extraction) system, which is used for full-text search and other text-related functionalities in SAP applications. This error typically arises when there is an issue with the RFC (Remote Function Call) connection to the TREX server or when the TREX server itself is not functioning properly.
  Causes:
  
  RFC Connection Issues: The connection between the SAP system and the TREX server may be misconfigured or down.
  TREX Server Down: The TREX server may not be running or may have crashed.
  Network Issues: There could be network connectivity problems between the SAP system and the TREX server.
  Configuration Errors: Incorrect settings in the TREX configuration or in the SAP system's settings for TREX.
  Authorization Issues: The user may not have the necessary authorizations to access the TREX server.
  
  Solutions:
  
  
  Check RFC Connection:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination for the TREX server and test the connection. If it fails, check the configuration settings (like the hostname, port, etc.) and correct them if necessary.
  
  
  
  Verify TREX Server Status:
  
  Check if the TREX server is running. You can do this by accessing the TREX administration tools or using the command line on the server where TREX is installed.
  If the server is down, restart it and monitor for any errors during startup.
  
  
  
  Network Connectivity:
  
  Ensure that there are no firewall rules or network issues preventing communication between the SAP system and the TREX server.
  Use tools like ping or telnet to check connectivity to the TREX server from the SAP application server.
  
  
  
  Review TREX Configuration:
  
  Check the TREX configuration settings in the SAP system (transaction SICF for services, and TREX transaction for TREX settings).
  Ensure that the TREX server is correctly configured in the SAP system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the TREX server. This may involve checking roles and profiles assigned to the user.
  
  
  
  Review Logs:
  
  Check the TREX logs for any error messages that might provide more context on the issue. Logs can usually be found in the TREX installation directory.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  
  
  
  Related Information:
  
  TREX Administration: Familiarize yourself with the TREX administration tools and documentation for managing and troubleshooting the TREX server.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTTG_TREX105 error effectively.