How To Fix CRM_MKTTG_TREX024 - Reset of index '&1' failed

CRM_MKTTG_TREX024 - Overview

• Message type: E = Error

• Message class: CRM_MKTTG_TREX - CRM MktSeg: Msgs occuring during load/export to/from TREX.

• Message number: 024

• Message text: Reset of index '&1' failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TREX024 - Reset of index '&1' failed ?

  The SAP error message CRM_MKTTG_TREX024 indicates that there was a failure in resetting the index for a specific index in the SAP system, particularly related to the TREX (Text Retrieval and Extraction) search engine used in SAP CRM (Customer Relationship Management) applications. This error can occur due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Index Corruption: The index may be corrupted, which can happen due to system crashes, improper shutdowns, or other issues.
  Insufficient Resources: The TREX server may not have enough memory or CPU resources to perform the index reset.
  
  Configuration Issues: There may be misconfigurations in the TREX settings or in the CRM system that prevent the index from being reset.
  Database Issues: Problems with the underlying database can also lead to index reset failures.
  Version Compatibility: There may be compatibility issues between the SAP system and the TREX version being used.
  
  Solutions:
  
  Check TREX Logs: Review the